Serenity Residential Care trains all staffs on procedures of documentation and notification, such as when a crisis necessitates that staff act as mandated reporters about suspicions of abuse, neglect, and exploitation.

Crisis Prevention Institute/Non-Violent Crisis Intervention. https://www.crisisprevention.com/Training-and-Events

Serenity Residential Care staff must be trained in methods of crisis prevention that emphasize early intervention and nonphysical methods for preventing or managing disruptive behavior. This training includes CPI’s Personal Safety Techniques.